What are your hours?
- Monday through Friday 5:00 am – 2:15 pm and 3:30 – 8:00 pm
- Saturday 8:00 am – 2:00 pm
Do I have to wear a mask?
- With the increase in COVID-19 in Ohio and Governor DeWine’s call to action, we’re making changes in our protocols as our part in helping to reduce the spread of the virus. Starting July 20, we’ll require all members & visitors to wear a mask in the Y building. Exceptions are children ages 9 & younger, while using the pools, while actively using fitness equipment, while participating in a Group Exercise class, and children while attending Day Camp.
- Our staff members will continue to wear masks as we have since reopening.
- If Marion County moves to a Level 3 in the Public Health Advisory system, then members age 10 & older must wear masks at all times while in the building.
Will the Locker Rooms & Restrooms be open?
- You’ll be able to use the locker rooms only as a restroom and to wash your hands. Unfortunately, the Responsible Restart Ohio guidelines are quite restrictive on locker room use.
- No rental lockers, all lockers were emptied & items returned to members. We will reissue rentals later in the summer.
- The lobby restrooms are open, but limited to one person at a time.
Are Showers Open?
- Showers are open 5:00am – 2:00pm Monday through Friday
- Click here to read shower details
What is included in the Wellness Center? Will the track and upstairs fitness equipment be available?
- The Wellness Center is the large room in the front of the building with all the exercise equipment.
- The upstairs Family Wellness Center has equipment and track in the Family Wellness area and is open to members.
- The upstairs track is open to members.
Will Child Watch be available?
- Child Watch will be one of our last services to return and may not return until the State of Ohio updates their requirements for child care. A drop-in service won’t meet the current state requirements for child care operation during the continued pandemic
What should I bring with me to the Y?
- Be dressed in your workout clothes as the locker rooms are not available for changing.
- Workout towel for sweat and a filled bottle of water. We will not be able to store belongings at the Service Center and our lockers will not be available at the outset of our re-opening, so we also recommend you bring a small bag for your things that you keep with you.
- Have your membership card or phone with the Marion Family YMCA app ready to scan in.
Will you be checking temperatures before entering the Y?
- Members will not be required to have their temperature taken upon entry to the Y, however, there will be a signage for self-screening in foyer & lobby.
- Self-screening is based on CDC symptoms, exposure to someone with COVID and travel.
Will the check-in process be the same?
- Scanning in will be almost the same as before. First though, we added a hand sanitizer station as you come in the building.
- Have your membership card ready or phone open to our Marion Family YMCA app so that you can quickly scan in. We’re using a “rapid check-in” function on our software, so you won’t hear “Welcome” any more.
- You’ll be able to use the locker rooms for washing hands and restrooms.
- At least the first week, you’ll check out through the emergency exit in the Wellness Center. Please be sure and scan out when you leave, or inform one of the staff members in the Wellness Center that you’re leaving.
- As we reopen other areas, members in the Wellness Center will continue to check out through that emergency exit, but other members will check out in the lobby.
How can I check in using my phone?
- Download our mobile app by searching the App Store or Google Play for Marion Family YMCA. Our app recently changed, so if you have one already, we recommend you delete it and download the new app.
- Within the app you can enter your membership card barcode number. If you lost your card, call us 740-725-9622 and we can look it up for you.
May I Bring a guest with me?
- No, we’re reopening as members only, so no guests or Nationwide (visiting) members.
- We are limited the number of people in the building / space at a time and want to make sure we have space for our members. As this restriction eases, we will re-evaluate our no guest policy.
Are there capacity limits in place?
- Following guidelines from the Governor, we will have reduced capacity based on ability to maintain 6 feet radius around every individual.
- We’ve added a “check out” step for our members that will help us keep track of the number of people in the building at any one time.
- In addition, staff will be performing head counts in areas of the building to maintain limited numbers.
- If you check-in to the Y and the Wellness Center is at capacity, you may be offered to use the Family Wellness Center or Track instead. If you choose to do that, we’ll page you when you can move to the Wellness Center. Or, we’ll take your cell phone number and call you when there is space. We ask that you wait in your car or use the outdoor track.
I love the Y’s free lobby coffee. Will that be available?
- We’ve discontinued coffee for the immediate future.
- We’ve removed all social space. This breaks our heart as this is the best part of the Y, but it’s necessary for everyone’s health
How will social distancing be enforced?
- Signs are posted throughout the facility regarding social distancing.
- We’re asking all our members to stay at least six feet away from others.
- If members are too close to each other or in groups, staff will ask them to separate.
What is our cleaning protocol?
- Members are asked to use the supplied disinfectant before and after they use each piece of exercise equipment. This disinfectant has a 5 minute “contact time”. Members are welcome to apply & keep saturated for 5 minutes, but we know this isn’t always possible. We recommend spraying the equipment & wiping it down before use. This cleaning process helps to remove contaminants. After use, spray your towel then wipe the equipment. This process applies the disinfectant to the equipment.
- Staff members in the Wellness Center will disinfect equipment as it’s open and available. You may be asked to wait a couple of minutes while a piece is disinfected.
- Staff will be cleaning restrooms, locker room restroom area and other high touch surface areas every two hours.
- We’re closing Monday through Friday 2:15-3:30 pm for cleaning.
- We have an experienced janitorial crew to clean & disinfect overnight.
How do I know it’s safe to come back?
- We are doing everything possible to keep our Ys safe and clean, but only you can make the decision for what is right for you. Whenever any of us goes out and about, we’re assuming the risk of contracting COVID-19. That’s true when you visit the Y.
- We’re frequently cleaning high contact surfaces; asking members to wipe down equipment before and after each use; staff are required to wear face masks and hand sanitizer stations are available throughout the Y.
- We are also enforcing social distancing of at least 6 feet between people.
16. When will other areas of the Y open?
- Current areas open at the Y
- Pickle Ball: members must bring in their own equipment such as balls and paddles
- Open Gym: members must bring in their own basketball and no pick basketball games
Shooting Hoops Only.
- Family Wellness Center & Track
- Group Exercise classes by reservation (limited number of classes): members must bring their own floor mat.
- Virtual Group Exercise Classes for members and members on hold
- Day Camp will operate weekly June 15 through August 7
- 8 lane pool will open for lap swim during limited hours by reservations
- Adult water exercise by reservation
- Family Swim by reservation
- Showers open 5:00am – 2:00pm starting Wednesday July 22
Will children 9 years old, still be able to come to the Y without an adult?
- New age policy is:
- Children must be 11 to be in the building alone without a parent /adult
- Children ages 9 & 10 must have a parent/adult in the building, but the adult doesn’t have to be with the child. For example, you can be in a Group X class while your child enjoys Open Gym time.
- Children 8 & younger must be participating in a Y program or directly supervised by a parent/adult. For example, if your child is shooting baskets in the gym, you must be there too.
- Youth Memberships are now only sold to children ages 11 & older. If you have a child who is 9 or 10 and has their own Youth Membership, that’s great. They can continue with that membership. However, they won’t be able to use the Y without an adult in the building with them.
- Children under age 11 may have a Youth Membership in they are participating on the Y’s Swim Team (when it resumes in the fall).
- New age policy is:
Is Lost and Found still available?
- Currently, there will be no lost or find .
Can I resume with personal training that I had already purchased?
- Personal training can now resume. If you have purchased personal training sessions, your sessions are still on your account contact Heather Wright at email@example.com to set up your sessions.
Is my membership active when the Y reopens?
- Memberships that were placed on hold, will resume beginning in June. June draft will give credit for days missed in March (50% of normal amount or adjusted at annual renewal). Should you have questions about your Y membership, simply give us a call at 740-725-9622 and our Member Service Representative will be happy to assist you.
Can I put my membership on hold for the summer?
- Members may put membership on hold for July or August with no fees. You just need to fill out the hold survey, click here, call 740-725-9622.
I want to come back but I can no longer afford my membership rate, what can I do?
- As a non-profit charitable organization, the YMCA offers scholarship assistance to individuals and families experiencing financial hardship. Applications for scholarship assistance are available at our Y or you can click here.
What is the exact wording of the self-screening you are asking for members before we enter the building?
By entering and checking into this building you are attesting that you (and any minor children with you) can answer NO to all of these questions:
1.Do you live with anyone or have you had close contact (prolonged or coughed on, for example) with anyone who has
been diagnosed or diagnosed as likely with COVID-19 within the last 14 days?
- Do you have of the following symptoms: fever, cough, shortness of breath or difficulty breathing, chills, muscle pain, sore throat, new loss of taste or smell? (CDC.gov 5.17.2020)
- Do you have any other signs of communicable illness such as a cold, flu, nausea, vomiting or diarrhea?
- Have you or a member of your household traveled out of state in the last 14 days?
If you can answer YES to any of the above questions, you may not enter the building.